All of our services are available by appointment only to help us ensure timely and help us keep our overhead costs low. You can request a free, no obligation repair quote and schedule your repair appointment by filling out our Request Service form and/or leaving us a voicemail or sending us a text message.
NOTE: Flat rate/non-hourly fees reflect typical installations or other work with no complications or special circumstances. Please be aware that extra charges may apply at an hourly charge.
Drop-Off Services
Device Diagnostics / $35+
A diagnostic check of your device’s hardware and software. This diagnostic fee may be applied toward the repair if you choose to have your device repaired with us!
Virus and Malware Removal / $125+
Virus and malware scan using multiple security tools to detect, isolate and remove infections. Following the removal of identified viruses and malware, we will install reliable security software to protect your system and help prevent reinfection. Includes OS re-installation if needed.
Operating System Installation or Repair / $100
Reinstallation or repair of your operating system. Includes the installation of drivers, system updates and anti-virus software.
Operating System Update / $35+
Download and installation of updates and service packs for your operating system. Includes tune-up of your system to help with slowness, disk space, and more.
Software Installation / $35
Installation of your software and its updates. Cost is for one software application.
Driver Installation / $35
Download and installation of drivers for your hardware or peripherals. Cost is for one device driver.
Data Backup and Transfer / $50+
Backup and transfer of select files to a USB drive, external hard drive, another computer, or other device. Cost is per 30GB of data and does not include the cost of the backup media (USB drive, disc, etc.).
Password Reset / $35
Reset a forgotten password and restore your ability to log into your user account. Not available for devices that are iCloud locked without access to registered Apple ID.
Hardware Installation (Simple) / $50+
Installation of a hardware component and its necessary driver. Simple installations include memory, CPUs, power supplies, disc drives, hard drives and solid-state drives (no O/S work), graphics cards, network cards, etc. Cost is per hardware component installed.
Hardware Installation (Complex) / $100+
Complex installations include laptop LCD screens, internal batteries, laptop housings, motherboards, etc. Cost is per hardware component installed.
Mobile Device Repair / $100+
Replacement of your cell phone or tablet’s broken screen or other component such as charging port, power or volume button, headphone jack, etc. Cost is in addition to the cost of the replacement component(s) and is based on the complexity of the installation needed.
PC/Laptop/Gaming Console Cleaning / $50+
A thorough cleaning of the exterior and interior of your PC, laptop, or gaming console. Cost depends on the type of device, soil level and intensity of cleaning needed.
SSD Upgrade / $150+
Upgrade of your PC, laptop, or gaming console hard drive to a 240GB solid-state drive and re-installation of your operating system, system updates and drivers. Larger solid-state drive capacities available for additional cost.
Custom PC Assembly (no OS Work) / $150+
Assembly of a custom-built PC using parts provided by you. Assistance selecting parts available upon request. OS/software installation not included.
Custom PC Assembly (OS work included) / $250+
Assembly of a custom-built PC using parts provided by you. Assistance selecting parts available upon request and for an additional cost. OS/updates/software installation included.
On-Site Services
On-Site Services / $100+
On-site services such as new PC setup, home Wi-Fi network setup, and printer setup are available at a rate of $100/hour + parts. 1-hour minimum charge and billed in 30-minute increments after the first hour. Available within 15 miles of 27021.
Remote Services
Remote Support / $50+
Live remote support on your device via your Internet connection for issues such as malware removal, software setup, and the troubleshooting and resolution of other issues. Requires that your PC or laptop be able to power on and connect to the Internet. Remote support is available at a rate of $50/hour. 1-hour minimum charge and billed in 30-minute increments after the first hour.
